Privacy Policy
Last updated: April 18, 2026
This Privacy Policy explains how Hayouhi (“we”, “our”, “us”) collects, uses, and protects your personal information when you visit or make a purchase from our website. It also explains your privacy rights and how applicable laws protect you.
By using our website, you agree to the collection and use of information in accordance with this Privacy Policy.
Interpretation and Definitions
Interpretation
Words with capitalized first letters have meanings defined below. These definitions apply whether they appear in singular or plural form.
Definitions
For this Privacy Policy:
- Account means a unique account created for you to access our website or services.
- Company (referred to as “we”, “us”, or “our”) refers to Hayouhi Brand.
- Cookies are small files stored on your device that help improve website functionality and user experience.
- Device means any device used to access the website, including computers, mobile phones, or tablets.
- Personal Data means any information that can identify an individual.
- Service refers to our website and related services.
- Service Provider means third-party companies or individuals who assist in operating the website, processing orders, payments, analytics, or communications.
- Usage Data refers to automatically collected data such as page visits, time spent, and browsing activity.
- Website refers to Hayouhi.am, accessible at https://hayouhi.am/
- You means the individual accessing or using the website.
Collecting and Using Your Personal Data
Types of Data Collected
We may collect the following personal information when you place an order or interact with our website:
- Email address
- First and last name
- Phone number
- Shipping address (city, region, postal code, etc.)
- Order and purchase details
- Usage data
Usage Data
We automatically collect certain technical data when you use our website, such as:
- IP address
- Browser type and version
- Pages visited and time spent on pages
- Device information
- Diagnostic and performance data
If you access the website via mobile, we may also collect device type, operating system, and mobile identifiers.
Cookies and Tracking Technologies
We use cookies and similar technologies to improve your browsing experience, analyze website traffic, and ensure functionality.
Types of cookies we use:
- Essential Cookies – required for website functionality, security, and order processing
- Functionality Cookies – remember your preferences and improve user experience
- Analytics Cookies – help us understand how visitors use our website
You may disable cookies in your browser settings, but some features of the website may not function properly.
How We Use Your Information
We use your personal data for the following purposes:
- To process and fulfill your orders
- To manage your purchase and delivery
- To communicate order updates and confirmations
- To provide customer support
- To improve our website, products, and services
- To send promotional offers or updates (if you choose to receive them)
- To prevent fraud and ensure website security
- To comply with legal obligations
Sharing Your Information
We do not sell your personal data. We may share it only in the following cases:
- With service providers (payment processors, delivery partners, analytics tools)
- For legal compliance or government requests
- In case of business transfer (merger, acquisition, restructuring)
- With your explicit consent
Data Retention
We retain your personal data only as long as necessary for:
- Order processing and customer service
- Legal and accounting obligations
- Security and fraud prevention
- Improving our services
Data Transfers
Your information may be processed outside your country of residence. By using our website, you consent to this transfer, provided that appropriate security measures are in place.
Your Rights
You have the right to:
- Access your personal data
- Request correction or deletion of your data
- Withdraw consent for marketing communications
- Request assistance regarding your data
To exercise these rights, you may contact us directly.
Data Security
We take appropriate technical and organizational measures to protect your personal data. However, no online system is 100% secure, and we cannot guarantee absolute security.
Links to Other Websites
Our website may contain links to third-party websites. We are not responsible for their privacy practices or content.
Changes to This Policy
We may update this Privacy Policy from time to time. Updates will be posted on this page, and the “Last updated” date will be revised accordingly.
Contact Us
If you have any questions about this Privacy Policy, you can contact us:
Email: info@hayouhi.am
Phone: +374 55 911 514